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Punam Flutes is very professional and courteous towards customers who for some reason are not satisfied with our product or service. We'd like you to reach us immediately if any part of the buying experience or product it self is unsatisfactory or has other issues. We strive to achieve your utmost satisfaction when it comes to making and selling flutes made by us.

Please note, the return and refund policy pertains to flutes bought directly from punamflutes.com and not from any subsidiary retailer, re-seller both online and otherwise.

In case you are not satisfied with the purchase or any aspect of the sale and would like to return the product, please inform us immediately about the same by email - This email address is being protected from spambots. You need JavaScript enabled to view it. and return the product back to the below given address in original condition and original packing within 7 business days of receiving the product. We will refund the entire paid cost of the product (after deducting the shipping and packing charges) within 7 business days upon receiving the product in the above said condition within the prescribed time limit.

If the order was made in error or wrong product bought, we should be informed immediately about the same before the packet is dispatched which usually happens within 24 hours of the purchase. You can reach us by writing to us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at  Mob: +91 8588870611

If we are informed in time for an order made due to an error, and the cancellation is requested before the product is dispatched, we will refund entire paid amount for the product within 7 business days.

NOTE - Payments made through COD and bank transfers are non-refundable. 

Return Address: Punam Flutes, A 58, Jawahar Park, Khanpur, New Delhi 110062, INDIA, Mobile # +91 8588870611

News & Events

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  • Cash on Delivery in India +

    We are delighted to inform all of you that Punam Flutes has started CASH ON DELIVERY in India . Now anyone Read More
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